FAQ

Ordering

What size should I buy?

Limited Edition:
The tees are a regular fit.
The hoodies are an oversized fit, if you like a regular fit, we recommend sizing 1 size down.

Classic Edition:
The soft tees are unisex with a longer waistline, please see the sizing charts in the product details for specifics.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

If you have any questions or concerns, please contact support@chubbiverse.com.

Shipping, Returns & Exchanges

We use all major carriers and local courier partners.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

The limited-edition merch and Classic merch are shipped from different locations. If you buy both limited edition merch and classic merch, you will pay both shipping fees.

Shipping rates are calculated at checkout by location.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How long does it take to fulfill my order?

Limited Edition:
This collection is departing from Australia; it can take up to 4 - 6 weeks, depending on your shipping location. 

Classic Edition: 
This collection is made to order; shipping can take up to 2 - 4 weeks after the order is fulfilled, depending on your shipping location.

Returns and Exchanges

Unfortunately, we do not take returns or exchanges at this time. Each order is custom made upon payment; if you have any questions or concerns, don't hesitate to get in touch with team@chubbiverse.com for assistance.

Get in touch

Have questions about your order or a general inquiry?